Refund Policy

Fixed pricing

Every project is quoted at a fixed price agreed in writing before work begins. There are no hourly surprises. Projects typically start with a deposit and are completed against the agreed scope.

Deposits

Deposits reserve production capacity and cover discovery, strategy and initial design work. Once that work has started, deposits are non-refundable.

Cancellations

If you cancel mid-project, you are billed for the work completed up to the cancellation date; any remaining unearned balance is refunded within 14 business days.

If we cannot deliver the agreed scope for reasons within our control, you receive a full refund of amounts paid for undelivered work.

After launch

Completed and launched websites are not refundable, as the deliverable has been transferred. Post-launch changes outside the agreed scope may incur additional costs, quoted in advance.

Refund questions: hello@auradynamics.management.